Support:

Keeping in touch with you

We speak to you:

Nationwide seminars

For novices, newcomers and regulars – we present our products and latest features and services, and provide a great opportunity for you to network with the community of traders in your area

View seminar calendar >

We're on your side

We keep an eye on your account and call you if there's an issue that needs attention

Global Trader risk management >

Global Trader Community

Coming soon: We provide a community forum platform for our live trading clients to interact and share experiences, where you can also browse in our community forum, or participate, and where you can publish your trading portfolio

Visit the Community >

Global Trader University

Coming soon: Trading should not be the terrain of a closed clique. The Global Trader University takes the mystery out of trading, making it easy and accessible to all

Visit the University >

You can speak to us:

Beginner or guru, you'll love Global Trader's on-the-ground customer services. Email, phone and face-to-face, Monday to Friday, it's so easy to speak to us and get advice and help

Live chat

Our Sales, IT Support and Customer Service consultants are on hand to offer online live help via our chat window. Simply click on the chat window, enter your name and e-mail address, and we'll answer any of your queries.

View our chat services >

Email requests

You can send a mail to any of our support departments, and well make sure that we respond within the hour

Sales: sales@gt247.com

Client Services: info@gt247.com

IT Support: support@gt247.com

Seminars: seminars@gt247.com

Courses: edu@gt247.com

Phone our trade desk

Telephone trading and trade or market queries - we're open from 6h00am until 10h15pm (SA time)

+27 11 214 8101 for Futures Trading

+27 11 214 8102 for CFDs

Contact client services

We help with setting up your account and all non-trading related things - we're open 12 hrs a day, 7h00 am until 7h00pm Monday to Friday

Our contact number is 27 11 214 8106 and our email address info@gt247.com

IT support

The Technical Support Department’s prime responsibility is to provide telephonic and email support on the Global Trader Platforms and the connectivity surrounding these platforms to both Internal and external customers of Global Trader

We're operational; 06:00 - 00:00, Monday - Friday

Our contact number is +27 11 214 8107 and our email address support@gt247.com

Sales

The sales team operates from three regional offices: Gauteng (Johannesburg), Western Cape (Cape Town) and Kwa-Zulu Natal (Durban).

We make ourselves available for your calls at all times to ensure you receive the highest level of service.

Our contact details are

Johannesburg: + 27 11 214 8111

Durban: +27 31 576 5092

Cape Town: + 27 21 446 2180

We can also be contacted on sales@gt247.com with any queries or meeting requests

Regional walk-in offices

We have offices in Johannesburg, Durban and Cape Town

JHB	Durban	Cape Town
3rd Floor 10 Melrose Boulevard Melrose Arch Johannesburg	2nd Floor Villa Avant Garde 96 Armstrong Ave La Lucia Ridge Durban	Town side of front section of 6th Floor, Hill House, 43 Somerset Road, Green Point, Cape Town

Global Trader

News & Press Releases

Dubai makes JSE a 'gloomy place' - 27 November 2009

Johannesburg - The JSE was red all over on Friday as investors cut their losses following revelations about the magnitude of debt problems in Dubai.

Future in your hands - 26 October 2009

Global Trader has embarked on a national campaign to educate South Africans about their finances.

With the recession being an unwelcome reality globally, the "What's Stopping You" (WSY) campaign encourages South Africans to take charge in the moulding of their financial futures.

SA Traders 'still cautious' - 21 October 2009

Johannesburg - Equity markets may have bounced back, but traders remain cautious, according to the head of derivatives trading firm Global Trader.

"Confidence definitely hasn't returned to the same levels as 2008 yet," said Charles Savage...

Global Trader's partnership product

for brokers & financial institutions

In partnership with Global Trader, you have the opportunity to offer our suite of products and platforms to your own clients, either through our well established affiliate programme or through our sophisticated white label solution.

Benefits of partnership with Global Trader

Product and service expansion

Reduced time to market

Improved client and functional experience

Realignment of resources to the business front end

Cost saving

Increased stability and scalability

Best of breed, plug and play software

Financial credentials:

In a nutshell

Regulated by Financial Services Board (FSB), SA

Financial Advisory and Intermediary Services Act (FAIS) compliant

Derivative member of JSE

Global Trader is wholly owned by JSE listed South African financial services group, Purple Capital (JSE:PPE) (www.purplecapital.co.za) and is run by a group of market professionals who share a common goal to redefine trading. Applying their extensive financial backgrounds with leading global investment banks and software houses, the business blends institutional grade products and sophisticated risk management with strong retail experience to provide the perfect destination for high-end private client business. Global Trader has no access to your funds. Your funds are segregated from Global Trader's funds. Customer accounts are held in a local bank in ZAR, ensuring exceptional fund stability in the current economic climate.

Global Traders is a registered financial services provider and is also a “financial institution” as defined in the Financial Institutions (Protection of Funds) Act 28 of 2001. Section 4 (5) of the Financial Institutions (Protection of Funds) Act provides that all trust money held by financial institutions as defined does not form part of the assets or funds of the financial institution concerned. In addition, there is common law protection for client’s funds held in a ring-fenced manner. However, please seek the independent advice of your financial or legal advisor as our opinion herein is not a warranty, guarantee or representation.

See how our offering compares

in the local market

Frustrated by traditional stock brokers and larger financial institutions that are slow to innovate?

If you are looking for fast and flexible, if you want more control of your investments, if you want VIP support no matter what the size of your portfolio, then Global Trader is the place for you.

You won't find innovation and rapid response to new market opportunities at a traditional broker. Their clients are comfortable with the old world of stock broking, and so that's what their brokers give them.

You won't find flexible and new approaches to market opportunities at a large institution. Like big ships that are slow to turn around, they are restricted by weighty factors such as their legacy of systems for policy, process and procedure, by their aversion to risk and by their tendency to operate in silos. And if you are a small investor, it's not worth their while to look after you.


Help & Support
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Commissions and Fees Schedules	.
Risks	.	.			.
Margin Schedules	.				.

Meet the Global Trader Executive Team

Mark Barnes: Executive Chairman

Mark Barnes embarked on a 20-year career in financial services with a BBusSc (Actuarial Science) from the University of Cape Town and a PMD from Harvard Business School behind him. He has a strong track record of leadership in the financial services market in South Africa. Some highlights include being a member of the Standard Bank Group's Executive Committee, Group Chief Executive of Capital Alliance Holdings Limited and Group CEO of Brait. In February 2005 Mark acquired a significant stake in Purple Capital and was appointed Executive Chairman

Charles Savage: Chief Executive Officer

Charles Savage pioneered the world’s first online spread trading platform to execute client transactions without any human intervention in 2001.This brought him to Global Trader, where he has managed the group's South African business since 2003 and its technology strategy until 2005. Charles led the group buyout by Purple Capital in 2007. As CEO of Global Trader, Charles is responsible for the company’s overall strategy and directly leads the execution of sales, marketing and business development strategies. Charles is also a member of the Purple Capital board

Craig Carter: Chief Operating Officer

25 years of experience in financial services has earned Craig Carter his position as COO at Global Trader. Trading a range of financial instruments, systems for back office support and valuation, corporate finance for mergers and acquisitions, project management and valuations, listings, financial engineering, tax structuring and strategy consulting – Craig's expertise is comprehensive. At Global Trader, Craig looks after operations, compliance and risk, as well as contributing to strategic management

Mike Wilson: Chief Financial Officer

Mike qualified as a Chartered Accountant in 1995 and has worked in various consulting and financial management positions in companies in South Africa, UK and Australia. He is currently CFO of Global Trader, and a shareholder of Purple Capital

Andrew Kinsey: Group Head of Risk

Andrew has been involved in financial markets since 1991. He has traded in the foreign exchange, equity and fixed income derivatives markets. Andrew provides training services in risk management, portfolio management and capital market products to international investment banks. Andrew joined Global Trader in December 2007 to facilitate the risk management and product development activities of the group

Nilan Morar: Head Trading Desk

Nilan has been involved in financial markets for the past 15 years. Areas of expertise include money markets, fixed income administration and trading, and derivatives. Seeing the opportunity with Global Trader’s new and innovative offering to the market, Nilan joined Global Trader in 2002 as a sales trader. He now manages the South African Trading Desk

James Saulez: Chief Technology Officer

James Saulez was appointed as Chief Technology Officer of Global Trader in July 2008. James has been mandated to spearhead the adoption of innovation and maintain the stability of Global Trader's current trading platform

Bradley Leather: Head of Sales

A co-founder of Global Trader, Bradley Leather gained his early experience in London, Sydney and New York. He started on the LIFFE market in London, then traded financial futures on the Sydney Futures Exchange, specialized in emerging markets at Intercapital Brokers and then worked at Cantor Fitzgerald in New York for three years. When Bradley relocated to South Africa, he focused on broking South African bonds. He was appointed as Head of Sales for Global Trader in 2007

Flynn Robson: Head of New Business Development

London's HSBC Investment Bank and other leading investment banks in the city provided a 5-year foundation for Flynn Robson. He started in 2001 as a traders' assistant in structured derivative products and went on to work in several front and back office environments. Flynn moved back to South Africa to join Global Trader as Operations Manager, to build a global level support team. From there he soon moved up to Head of Operations and then to Head of New Business Development.